Privacy Policy

Welcome to MADE IN SOHO. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This policy outlines how we collect, use, and protect your information.

We may collect and process the following data about you:

1. Personal Identification Information:

   • Name

   • Email address

   • Phone number

   • Postal address

2. Payment Information:​

   • Billing address

3. Technical Data:​

   • Browser type and version

   • Time zone setting and location

   • Operating system and platform

4. Usage Data:

   • Information about how you use our website, products, and services

5. Marketing and Communications Data:

   • Your preferences in receiving marketing from us and your communication preferences

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

1. Service Providers:

   • We may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

2. Legal Requirements:

   • We may disclose your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

We use the information we collect in the following ways:

1. To Provide and Improve Our Services:

   • Processing your orders and managing your account

   • Notifying you about changes to our services or products

   • Allowing you to participate in interactive features of our service, when you choose to do so

2. For Marketing and Communications:

   • Providing you with information about other goods and services we offer that are similar to those you have already purchased or enquired about

   • Measuring or understanding the effectiveness of advertising we serve to you

3. For Security and Fraud Prevention:

   • Ensuring that content from our site is presented in the most effective manner for you and your device

   • Administering our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical, and survey purposes

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, accessed in an unauthorised way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

Under data protection law, you have rights including:

1. Your right of access: You have the right to ask us for copies of your personal information.

2. Your right to rectification: You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

3. Your right to erasure: You have the right to ask us to erase your personal information in certain circumstances.

4. Your right to restriction of processing: You have the right to ask us to restrict the processing of your personal information in certain circumstances.

5. Your right to object to processing: You have the right to object to the processing of your personal information in certain circumstances.

6. Your right to data portability: You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our provided contact information.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

If you have any questions about this Privacy Policy, please contact us at info@madeinsoho.co.uk